Telo receives calls but does not make calls

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
thuha278
Posts:1
Joined:Wed May 29, 2024 5:19 pm
Re: Telo receives calls but does not make calls

Post by thuha278 » Wed May 29, 2024 5:23 pm

I can receive phone calls but can’t make phone calls. Please help

Robek
Posts:274
Joined:Thu Sep 26, 2019 6:56 pm

Re: Telo receives calls but does not make calls

Post by Robek » Thu Jun 06, 2024 5:18 pm

Check for any issues with the phones; for example, whether they use pulse dialing instead of touch tone dialing. Then, access the device settings, and from the 'Tools' menu, run a port scan to check for blocked TCP/UDP ports. If that doesn't help, then contact customer support for further troubleshooting.

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