Telo receives calls but does not make calls

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
Post Reply
thuha278
Posts:1
Joined:Wed May 29, 2024 5:19 pm
Re: Telo receives calls but does not make calls

Post by thuha278 » Wed May 29, 2024 5:23 pm

I can receive phone calls but can’t make phone calls. Please help
Top
Robek
Posts:319
Joined:Thu Sep 26, 2019 6:56 pm

Re: Telo receives calls but does not make calls

Post by Robek » Thu Jun 06, 2024 5:18 pm

Check for any issues with the phones; for example, whether they use pulse dialing instead of touch tone dialing. Then, access the device settings, and from the 'Tools' menu, run a port scan to check for blocked TCP/UDP ports. If that doesn't help, then contact customer support for further troubleshooting.
Top
Post Reply

Return to “Ooma Telo - Calling and Usage”