incoming calls get all cicuits busy msg
Posted: Tue Feb 01, 2011 5:59 pm
Incoming calls are not getting through and the callers receive a all circuits busy message. I am able to dial out. This has happened occasionally in the past, but is occurring more and more frequently.
It's not my Ooma hub or anything on my end, as the callers range from landlines to cell phones from California to Delaware. I called level one, who wasted a bit of time and then put me through to level 2. Level 2 said they will get back to me in about 24 hrs. She kept asking for phone number that I missed so she could try to find them in the system. Those missed calls do not show up in my call log. The only reason I know I missed calls was the callers notified me via my cell phone. I just hope they are doing something and not bidding time hoping this goes away.
I have used my cell phone numerous times to call my Oooma number today to check on the frequency of this issue. It seems to happen about 75% of the time...yikes. They better fix or I need to get a more reliable service.
Any suggestions. I read others have changed their number, but that seems so drastic and a pain in the butt, being I have to notify all my contacts.
It's not my Ooma hub or anything on my end, as the callers range from landlines to cell phones from California to Delaware. I called level one, who wasted a bit of time and then put me through to level 2. Level 2 said they will get back to me in about 24 hrs. She kept asking for phone number that I missed so she could try to find them in the system. Those missed calls do not show up in my call log. The only reason I know I missed calls was the callers notified me via my cell phone. I just hope they are doing something and not bidding time hoping this goes away.
I have used my cell phone numerous times to call my Oooma number today to check on the frequency of this issue. It seems to happen about 75% of the time...yikes. They better fix or I need to get a more reliable service.
Any suggestions. I read others have changed their number, but that seems so drastic and a pain in the butt, being I have to notify all my contacts.