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Anyone else having problems with the low VM volume?
Posted: Fri Feb 04, 2011 7:50 pm
by Tufflaw
The voicemail volume is unacceptably low. I've cycled through all the volumes and am at the "loudest" and it's almost impossible to hear, sometimes I need to replay a few times and keep my ear to the device. If I use my phone to listen it's better but still not fantastic. Any suggesitons?
Re: Anyone else having problems with the low VM volume?
Posted: Sun Feb 06, 2011 8:20 pm
by nn5i
I had noticed that, but my Telo is in a very quiet room and it isn't a serious problem. But it is real.
Re: Anyone else having problems with the low VM volume?
Posted: Mon Feb 07, 2011 8:47 am
by Lakeo
No question, that in many cases the volume can not be turned up high enough. Maybe a firmware update can address the problem. If not, this issue needs to be addressed by ooma on the next hardware upgrade.
lakeo
Re: Anyone else having problems with the low VM volume?
Posted: Mon Feb 07, 2011 8:49 am
by ntoy
Hello,
This issue is a bug in our system that engineering is continuing to work on.
Re: Anyone else having problems with the low VM volume?
Posted: Mon Feb 07, 2011 10:04 am
by Tufflaw
Thanks for the info!
Re: Anyone else having problems with the low VM volume?
Posted: Thu Feb 10, 2011 1:11 pm
by suden
I just bought and activated my ooma telo yesterday and am pretty happy with the service so far, except that I am having this exact same problem. While there are work arounds to hear the messages better, it's still frustrating...especially if you want to screen your calls, which are just barely audible, if you can make them out at all. After doing some research in the forums, it appears that this issue is not only widespread, but has been ongoing since last year...I can't help but wonder why it is taking so long to come up with a fix?
Re: Anyone else having problems with the low VM volume?
Posted: Thu Feb 10, 2011 1:29 pm
by ntoy
Hello,
This bug has been set to critical status. As soon as we have updated info, I'll post again.
Re: Anyone else having problems with the low VM volume?
Posted: Thu Feb 10, 2011 1:40 pm
by suden
ntoy wrote:Hello,
This bug has been set to critical status. As soon as we have updated info, I'll post again.
Great news....thanks!
Re: Anyone else having problems with the low VM volume?
Posted: Fri Feb 11, 2011 7:28 am
by Tufflaw
Seems like it's fixed, thanks!
Re: Anyone else having problems with the low VM volume?
Posted: Fri Feb 11, 2011 7:47 am
by thunderbird
Tufflaw wrote:Seems like it's fixed, thanks!
Ooma has put out a new version of firmware in the last couple of days.
Check and see if your firmware version is 1.43368. If it is, maybe that's what fixed your problem.