Error in voicemail
Same problem here in Phoenix. "Broadband answering system is not working" What's up??
Re: Error in voicemail
Everything is in the cloud and thus it is all network dependent.Geminian wrote:Have the same problem...wasted some time trying to fix the issue locally..Called CS and was informed that it is a network wide problem and that they are working on it..I am puzzled as to how the messages on the local Hub (and Scout) devices cannot be retrieved (assuming that they are not network dependent). CS assured that the problem will be fixed before the end of the day today (March 8, 2011).
Re: Error in voicemail
Voicemail should be back to normal.
Re: Error in voicemail
Confirmed, back to normal.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Re: Error in voicemail
My VM worked on the scout (after several attempts) but no VMs are showing up in the dash.
ooma hub with one scout (looking to add at least one more)
Premier Service (I was not expecting to do this, but I love the Premier features)
Panasonic KX-TG4024 (w/ 4 handsets)
Customer since November 2010
Internet access: FiOS 15/5
Premier Service (I was not expecting to do this, but I love the Premier features)
Panasonic KX-TG4024 (w/ 4 handsets)
Customer since November 2010
Internet access: FiOS 15/5
Re: Error in voicemail
Where is the status page? Is this it viewtopic.php?f=10&t=26 ? I don't see anything there.Dennis P wrote:We are looking into the issue with the voicemail server. I've updated the status page in the forums.
Re: Error in voicemail
NVM... Looks OK now. ThanksEricJRW wrote:My VM worked on the scout (after several attempts) but no VMs are showing up in the dash.
ooma hub with one scout (looking to add at least one more)
Premier Service (I was not expecting to do this, but I love the Premier features)
Panasonic KX-TG4024 (w/ 4 handsets)
Customer since November 2010
Internet access: FiOS 15/5
Premier Service (I was not expecting to do this, but I love the Premier features)
Panasonic KX-TG4024 (w/ 4 handsets)
Customer since November 2010
Internet access: FiOS 15/5
Re: Error in voicemail
Working fine now -- thanks.
Re: Error in voicemail
Like Bill D was saying, VMs reside on the server and not on the local Ooma device.Geminian wrote:I am puzzled as to how the messages on the local Hub (and Scout) devices cannot be retrieved (assuming that they are not network dependent).