I've tried rebooting my modem, router, and ooma. This is the result.
Your ooma Network is Registering, please wait...
Internet: Connected
Ooma Core: Detecting...
Phone Line: Disconnected
Ooma Services
Phone Setup: We are waiting for your phone line to be configured for the ooma network
Second Line: Enabled
Voice Mail: Enabled
No Incoming Calls on Primary number, Secondary line OK.
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thunderbird
- Posts:6388
- Joined:Mon Nov 08, 2010 4:41 pm
Re: No Incoming Calls on Primary number, Secondary line OK.
"Ooma Core: Detecting" and "Phone Setup: We are waiting for your phone line to be configured for the ooma network"elBryan wrote:I've tried rebooting my modem, router, and ooma. This is the result.
Your ooma Network is Registering, please wait...
Internet: Connected
Ooma Core: Detecting...
Phone Line: Disconnected
Ooma Services
Phone Setup: We are waiting for your phone line to be configured for the ooma network
Second Line: Enabled
Voice Mail: Enabled
are issues that Ooma Cutomer Support will probably have to correct from their end.
First make sure nothing is plugged into your Ooma device's Wall port. Use only the Phone port to connect your phone. Test with one corded phone connected to your Phone port first, before calling Ooma Customer Support.
Contact Ooma Customer Support at:
Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
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ntoy
Re: No Incoming Calls on Primary number, Secondary line OK.
elBryan wrote:I've tried rebooting my modem, router, and ooma. This is the result.
Your ooma Network is Registering, please wait...
Internet: Connected
Ooma Core: Detecting...
Phone Line: Disconnected
Ooma Services
Phone Setup: We are waiting for your phone line to be configured for the ooma network
Second Line: Enabled
Voice Mail: Enabled
Hello,
There appears to be an issue with your billing. Please contact our support line for further assistance.
Thx