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Call forward with Ooma basic possible?
Posted: Sun Apr 17, 2011 11:49 am
by tkc9789
I must say this forum rocks! All my silly questions have been answered in no time. Thank you!
I have yet another newbie question. If I opt out of Premier, there's apparently no call forwarding with basic. Is there any way of forwarding incoming calls if I lost Internet service or the Ooma Telo is down?
Re: Call forward with Ooma basic possible?
Posted: Sun Apr 17, 2011 11:59 am
by lbmofo
Call forwarding and multi-ring are Premier features.
Re: Call forward with Ooma basic possible?
Posted: Tue Apr 19, 2011 1:53 pm
by Angelo921
Is the option to receive an email alert message with the VM attached premier also?
Re: Call forward with Ooma basic possible?
Posted: Tue Apr 19, 2011 1:57 pm
by murphy
Angelo921 wrote:Is the option to receive an email alert message with the VM attached premier also?
Yes.
Re: Call forward with Ooma basic possible?
Posted: Tue Apr 19, 2011 2:01 pm
by lbmofo
Angelo921,
This may help. There are 2 types of base services: Core and Basic.
Core base service/free service for those that originally activated with Core hardware. Otherwise, Basic base service/free service.
Re: Call forward with Ooma basic possible?
Posted: Tue Apr 19, 2011 2:14 pm
by Angelo921
How do I know if I will have the core or the basic once my 3 month premier trial ends? I bought the unit at best buy store and activated at home (porting my LAN line number). I'm using my own handsets. Would I have core or basic? Vm notifications are included according to the core chart.
Thx
Angelo
lbmofo wrote:Angelo921,
This may help. There are 2 types of base services: Core and Basic.
Core base service/free service for those that originally activated with Core hardware. Otherwise, Basic base service/free service.
Re: Call forward with Ooma basic possible?
Posted: Tue Apr 19, 2011 2:22 pm
by lbmofo
Unless you activated with the "Core" hardware pictured in this post:
Ooma Hub vs. Ooma Telo:
viewtopic.php?t=9245#p64442
Your base service would be Basic.