Page 1 of 1

Blocked callers still getting through

Posted: Fri May 20, 2011 7:10 am
by mtnmedic
Stupid. Just plain stupid.

I block a number. It's blocked for a while but now the same number/caller/CID gets through.

I'm tired, tired, tired of all the problems with Ooma. Can't they possibly fix anything at all??

I PAID $120 FOR A YEAR'S WORTH OF PREMIUM SERVICE AND HAVE HAD NOTHING BUT PROBLEMS!!!

Re: Blocked callers still getting through

Posted: Fri May 20, 2011 8:12 am
by ntoy
Hello,

We apologize. When reviewing your account, blacklist was disabled. I went ahead & re-enabled it for you.
We are continuing to investigate.

Re: Blocked callers still getting through

Posted: Sat May 21, 2011 7:50 am
by KEM
FYI: I have found my blacklist mysteriously disabled and had to re-enable it.

- KEM