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Voicemail messages showing up a day later

Posted: Sun Jun 19, 2011 6:43 am
by organic_donna
I received a call on Saturday afternoon and it just showed up as a message Sunday morning. This has happened several times. I have rebooted the system many times. These calls don't show up on my caller ID as missed calls either. There is no flashing on my phone until the message shows up on Ooma.
Donna

Re: Voicemail messages showing up a day later

Posted: Sun Jun 19, 2011 7:09 am
by thunderbird
organic_donna wrote:I received a call on Saturday afternoon and it just showed up as a message Sunday morning. This has happened several times. I have rebooted the system many times. These calls don't show up on my caller ID as missed calls either. There is no flashing on my phone until the message shows up on Ooma.
Donna
The problem is probably on the Ooma Server side. Contact:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST