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No dial tone and incoming calls straight to voicemail
Posted: Thu Jun 23, 2011 5:41 am
by Teamtne
I have no dial tone on my phone and my incoming calls go straight to voice mail. Yesterday, I received a few calls and later in the day, received a voice mail saying that the porting of my phone number from AT&T had been completed. Since then though, I haven't been able to use my home phone. Any ideas or suggestions of what might be wrong? Thanks for any and all help
Re: No dial tone and incoming calls straight to voicemail
Posted: Thu Jun 23, 2011 5:44 am
by lbmofo
If you were using your own number with Ooma, disconnect the phone cable connecting Ooma's "wall" port to your house walljack. Disconnect power from your Ooma for 30 seconds and reconnect. That should do the trick.
Re: No dial tone and incoming calls straight to voicemail
Posted: Thu Jun 23, 2011 6:13 am
by Teamtne
Just tried it but it's still doing the same thing.
Re: No dial tone and incoming calls straight to voicemail
Posted: Thu Jun 23, 2011 6:16 am
by lbmofo
Phone(s) connected to Ooma "phone" port has no dialtone?
Re: No dial tone and incoming calls straight to voicemail
Posted: Thu Jun 23, 2011 6:25 am
by Teamtne
Winner, Winner, chicken dinner! LOL, had the dvr plugged into the phone port for some reason. Thanks alot!
Re: No dial tone and incoming calls straight to voicemail
Posted: Thu Jun 23, 2011 8:02 am
by southsound
Teamtne wrote:Winner, Winner, chicken dinner!
Someone watches way to much Guy Fieri.
Welcome to ooma and to the forum!
