Voicemail forwarding - transcription is greyed out

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
Post Reply
dsf
Posts:1
Joined:Sat Oct 22, 2011 10:29 am
Voicemail forwarding - transcription is greyed out

Post by dsf » Sat Oct 22, 2011 10:37 am

Trying to setup Voicemail forwarding using Transcription option. It is greyed out (using Chrome browser). Please fix.

Am able to trick the webscreen into ungreying by clicking add, then selecting Mobile/SMS, then switching back to Email, then can select transcription. However, when I click Save, it returns an error message.

Please fix.
Top
thunderbird
Posts:6388
Joined:Mon Nov 08, 2010 4:41 pm

Re: Voicemail forwarding - transcription is greyed out

Post by thunderbird » Sun Oct 23, 2011 9:34 am

It's a bug on the Telo we're working on fixing: 11978. Unfortunately, the only workaround is to reboot the Telo when the call log stops working.
Bobby B

viewtopic.php?f=8&t=12634&start=10
Top
Post Reply

Return to “Ooma Telo - Calling and Usage”