Dead Telo
Posted: Sun Dec 04, 2011 5:28 pm
My Telo has been working well for two years until yesterday.
The power had gone out and service later restored but I then found the Telo was displaying, line one and two lit up solid blue... no blinking. It goes directly to that state when it is powered off then on, It is basically a blue light brick now with no access to it .
My internet connection is fine, I have basic service and the Telo was on a surge suppressor. If you have some suggestions that would be great but the Telo seems dead. BTW I left it disconnected over night to see if it might reboot it self but no luck.
The unit is about one month out of warranty...luckly I purchased it at Costco. I plan to return the dead one and pick up a new one tomorrow.
So since I am going to replace it with another telo do I just call before I plug the new one in?
I am not canceling anything, only replacing the unit with a new one of the same type.
From what I have read here, it looks like in some instances, you are charged to re-register but I do not think that will apply to me
Thanks for feed back.
Dan
The power had gone out and service later restored but I then found the Telo was displaying, line one and two lit up solid blue... no blinking. It goes directly to that state when it is powered off then on, It is basically a blue light brick now with no access to it .
My internet connection is fine, I have basic service and the Telo was on a surge suppressor. If you have some suggestions that would be great but the Telo seems dead. BTW I left it disconnected over night to see if it might reboot it self but no luck.
The unit is about one month out of warranty...luckly I purchased it at Costco. I plan to return the dead one and pick up a new one tomorrow.
So since I am going to replace it with another telo do I just call before I plug the new one in?
I am not canceling anything, only replacing the unit with a new one of the same type.
From what I have read here, it looks like in some instances, you are charged to re-register but I do not think that will apply to me
Thanks for feed back.
Dan