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New VMAIL Server has incorrect Time Settings
Posted: Mon Dec 12, 2011 5:47 pm
by hynt20
Anyone else "upgrade" to the new OOMA Vmail servers? I updated over the weekend and now the timestamp for vmail is incorrectly set - i am in CST and the timestamp is 5hrs diff ie. 12:23 CST is showing on OOMA as 7:23.
Anyone else having this issue - does anyone know if this is a personal setting or is hard coded on OOMA ?
Re: New VMAIL Server has incorrect Time Settings
Posted: Mon Dec 12, 2011 7:50 pm
by mrbill16
Same here. Five hours off. On the East Coast.
Re: New VMAIL Server has incorrect Time Settings
Posted: Tue Dec 13, 2011 7:19 am
by schneid
Eight hours off West Coast.
Re: New VMAIL Server has incorrect Time Settings
Posted: Tue Dec 13, 2011 8:32 am
by thunderbird
Go to
ucp.php?i=165 and see if you have your time zone set correctly.
Re: New VMAIL Server has incorrect Time Settings
Posted: Tue Dec 13, 2011 10:02 am
by sailcat25
Go to ucp.php?i=165 and see if you have your time zone set correctly.
Mine were set correctly. Time stamp still not correct.
Re: New VMAIL Server has incorrect Time Settings
Posted: Tue Dec 13, 2011 10:40 am
by thunderbird
sailcat25 wrote:Go to ucp.php?i=165 and see if you have your time zone set correctly.
Mine were set correctly. Time stamp still not correct.
Contact Ooma Customer Support:
Customer Support
Email:
support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
Please report back to the Ooma Forum as to how you come out.
Re: New VMAIL Server has incorrect Time Settings
Posted: Tue Dec 13, 2011 10:54 am
by sailcat25
Thank you for the reply Tbird. I just called support and support says that they are fixing the problem, it should be solved in a couple of days.
Re: New VMAIL Server has incorrect Time Settings
Posted: Tue Dec 13, 2011 12:41 pm
by thunderbird
Re: New VMAIL Server has incorrect Time Settings
Posted: Tue Dec 13, 2011 1:13 pm
by Bobby B
When you play the message on your Ooma device, do you hear the correct date and time after the message plays?
Re: New VMAIL Server has incorrect Time Settings
Posted: Tue Dec 13, 2011 1:54 pm
by hynt20
A couple of days to fix a time setting? wow - I guess Project mgmt and quality of projects is not a strong point for OOMA teams.