VMs Now Going to Telo Instead of Answering Machine
Posted: Sat Dec 17, 2011 5:48 am
I didn't see this problem/topic posted, (but I also didn't scan through all 54 pages of postings either), so I apologize in advance if it has been posted and answered.
I've had the Telo device for about 2 weeks now. I am using it with a Uniden "PowerMax" cordless telephone system, model DCT648-4, which is about 5 years old, consisting of a base unit with a built in answering machine, which plugs into the Ooma. When I first set everything up, the answering machine built into the Uniden base was "intercepting" the VMs and they were not making it to the Telo. This was fine with me, so I left it the way it was. But now, just within the past several days, it appears that they are still being intercepted by the answering machine but they are actually going to the Telo device. When I say it "appears" that they are still being intercepted by the answering machine, I mean that the light on the Uniden base blinks indicated there is a pending VM. However, when I press play on the base to play the VMs, nothing happens. I have to press the play button on the Telo to hear the VMs. The odd thing is that if the VMs are now getting "transferred" to the Telo device, the play button on it that is suppose to blink orange when there is a new VM does not do so. I really don't want the VMs going to the Telo, but I also don't want to disable VM on the Telo device because I may want to use it one of these days. My understanding from reading the posts on this forum is that if you request that VM be disabled or removed, it is permanent and cannot be done temporarily. I did see where some people suggested setting the number of rings for Ooma at 59, which will force the phone's answering machine to pick up before the Telo does. But, if the VMs are no longer being "intercepted" by the answering machine, won't the phone ring 59 times before the Telo VM picks up?
I've had the Telo device for about 2 weeks now. I am using it with a Uniden "PowerMax" cordless telephone system, model DCT648-4, which is about 5 years old, consisting of a base unit with a built in answering machine, which plugs into the Ooma. When I first set everything up, the answering machine built into the Uniden base was "intercepting" the VMs and they were not making it to the Telo. This was fine with me, so I left it the way it was. But now, just within the past several days, it appears that they are still being intercepted by the answering machine but they are actually going to the Telo device. When I say it "appears" that they are still being intercepted by the answering machine, I mean that the light on the Uniden base blinks indicated there is a pending VM. However, when I press play on the base to play the VMs, nothing happens. I have to press the play button on the Telo to hear the VMs. The odd thing is that if the VMs are now getting "transferred" to the Telo device, the play button on it that is suppose to blink orange when there is a new VM does not do so. I really don't want the VMs going to the Telo, but I also don't want to disable VM on the Telo device because I may want to use it one of these days. My understanding from reading the posts on this forum is that if you request that VM be disabled or removed, it is permanent and cannot be done temporarily. I did see where some people suggested setting the number of rings for Ooma at 59, which will force the phone's answering machine to pick up before the Telo does. But, if the VMs are no longer being "intercepted" by the answering machine, won't the phone ring 59 times before the Telo VM picks up?