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Why is a # on my Blacklist getting through?

Posted: Tue Feb 07, 2012 12:06 pm
by Lord Vader
I have both my personal blacklist and the community blacklist enabled. They seem to be doing their job with one exception--a specific number of a telemarketer with a 312 area code keeps getting through! They call several times per day, always from the same #: 312-572-6990. I've entered this number in to my blacklist database in several formats just to make sure it's saved here. However, this number still is able to call me!

Re: Why is a # on my Blacklist getting through?

Posted: Tue Feb 07, 2012 12:10 pm
by lbmofo
Able to call you means your phone rings? Do these calls show up on your call logs?

Re: Why is a # on my Blacklist getting through?

Posted: Tue Feb 07, 2012 12:39 pm
by Lord Vader
Yes, my phone rings (my blacklist is set to give a number disconnected message) and it shows up on my call logs.

Re: Why is a # on my Blacklist getting through?

Posted: Tue Feb 07, 2012 1:11 pm
by lbmofo
Need to call into customer service and have them fix.