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Re: Can't call out

Posted: Sun Feb 12, 2012 7:27 pm
by rohitmc
thunderbird thanks for the advice but i ported over my main number to Ooma. Now i feel like that i may have made a mistake. Someone suppose to call me from Ooma tomorrow and hopefully they can fix it.

Re: Can't call out

Posted: Sun Feb 12, 2012 8:32 pm
by lbmofo
rohitmc wrote:thunderbird thanks for the advice but i ported over my main number to Ooma. Now i feel like that i may have made a mistake. Someone suppose to call me from Ooma tomorrow and hopefully they can fix it.
Whatever the problem you are having seemingly was not there before you ported right? No worries, Ooma will resolve your issue.

Re: Can't call out

Posted: Mon Feb 13, 2012 5:07 pm
by rohitmc
Took my ooma hub to friends house and tested it and ooma worked without any issue.

I have verizon fios at home and i have not changed any setting so i am not sure how this suddenly stops working? Any suggestions

Re: Can't call out

Posted: Tue Feb 14, 2012 2:49 am
by thunderbird
rohitmc wrote:Took my ooma hub to friends house and tested it and ooma worked without any issue.

I have verizon fios at home and i have not changed any setting so i am not sure how this suddenly stops working? Any suggestions
It may have worked properly at the friend's home because it was powered off for some time, which gave time for your Ooma profile to be reconfigured/corrected with the new ported information. How does the Ooma device work now that it's back home?