Ooma Forums

I'm a premier member and use voicemail forwarding to forward all my voicemails to my work email account as MP3 attachements. The subject line never includes the callers name - just their number - even though my call logs on My Ooma, and the caller id on my phone all show the caller's name. Does anyone know a way to get the caller's name to appear in the forwarded emails? This would save me time so I can pick and choose who to call back based on recognition of their name.

Example voicemail forwarded email subject line: New VM from 651xxxxxxx (56 sec)
~~ no mention of caller id name in subject or body of email

bump

This has been requested before and is a known deficiency.

viewtopic.php?t=7990

Got a response from the Director of Ooma Customer Operations -- now just need to see how long "near future" means --

Hello Dan,

Thanks for the feedback. We are planning on adding the caller's name to the subject line of the e-mailed message, so you can more easily tell who left you a voicemail. We hope to have this implemented in the near future.

We do appreciate your feedback.

Sincerely,

Roy Calvo
Director, Customer Operations
Ooma Inc.

We've filed bug 13738 to add this feature. The subject line will take the format (when caller-ID name is available):

New VM from <caller-ID name> [<number>] (<duration> sec)

Example:

New VM from SMITH JOHN [6505551234] (6 sec)

Update: I forgot to mention one limitation: We won't be able to dip the contact list in this first phase, so the caller-ID name info will always come from the incoming carrier.

bump - any update on this bug fix? When will call id name be added to the email forwarding voicemails?