Telo Voice Mail Picking Up When It Shouldn't
Posted: Thu Jun 07, 2012 1:36 pm
I have been an OOMA customer for a number of years and I'am very happy with the service. Had a strange occurrence today, however, that maybe someone can help with.
I use a cordless Uniden phone for voice mail, not my Telo. I was sittiing at my desk where one of the Uniden handsets is located, and the phone rang once. When I answered, no one was there.
I didn't notice until a few minutes later, that there was a voice mail on the Telo. I have the Telo set to pick up after six rings, the Uniden after four, so I pay little attention to the VM lights on the Telo assuming the Uniden will always pick up incoming calls first.
When I called the party back and mentioned my phone had rang only once before it went to VM, he indicated that on his end it "rang and rang" before VW picked up.
In thinking back, there have been other times when I have found VM on the Telo when the Uniden either didn't ring, or where the Uniden VM should have picked up first. All conection from the Telo to the Uniden base seem sound.
Anyone have any thoughts on what the problem may be.
Thanks,
lakeo
I use a cordless Uniden phone for voice mail, not my Telo. I was sittiing at my desk where one of the Uniden handsets is located, and the phone rang once. When I answered, no one was there.
I didn't notice until a few minutes later, that there was a voice mail on the Telo. I have the Telo set to pick up after six rings, the Uniden after four, so I pay little attention to the VM lights on the Telo assuming the Uniden will always pick up incoming calls first.
When I called the party back and mentioned my phone had rang only once before it went to VM, he indicated that on his end it "rang and rang" before VW picked up.
In thinking back, there have been other times when I have found VM on the Telo when the Uniden either didn't ring, or where the Uniden VM should have picked up first. All conection from the Telo to the Uniden base seem sound.
Anyone have any thoughts on what the problem may be.
Thanks,
lakeo