can't turn off call anonymous caller blocking

ric_barline · Post by **ric_barline** » Mon Sep 10, 2012 10:19 am

I can't turn off anonymous caller blocking. I have unchecked the boxes and saved, but anonymous callers continue to get sent to VM. What's wrong?

lbmofo · Post by **lbmofo** » Mon Sep 10, 2012 10:57 am

Wait 5 minutes to have the change take.

ric_barline · Post by **ric_barline** » Mon Sep 10, 2012 11:27 am

lbmofo wrote:Wait 5 minutes to have the change take.

I did it a week ago and it hasn't taken effect yet. Do I need to reboot the Ooma to make it take?

lbmofo · Post by **lbmofo** » Mon Sep 10, 2012 11:41 am

Do you get other calls come through? To debug, change the treatment from "send to voicemail" to "blocked message" and see.

ric_barline · Post by **ric_barline** » Mon Sep 10, 2012 12:06 pm

I read elsewhere that sometimes you need to reboot the Ooma for changes to take effect, so I just did that and it worked!

Ooma Forums