Make sure the Do not disturb (envelope) Icon on the face of the Ooma Telo is not yellow. Press the envelope button until it turns yellow. Then press it again until it turns blue. Then test.voiceguy1 wrote:...Been using the Ooma Telo for almost a year with no problems. Now when trying to make an outgoing call, it will ring once, maybe twice, then it just goes to line noise/silence. I am told that in one case it kept ringing on the receiving end, but I heard nothing. Tried to call my own cell, stopped ringing and my cell phone never rang. Tweeted @ooma_support with no answer. Any ideas? Thanks.
Remove power from the Ooma Telo. Then repower the Ooma Telo and test.
Remove power from your Modem, and then repower your Modem and test.
Next if none of these work, contact Ooma Customer Support:
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST