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No busy tone when calling a busy number

Posted: Thu Nov 29, 2012 9:01 pm
by noleman1010
If I call a busy number, I get a long tone (like a standard US dial tone) for maybe 1.5 seconds, then goes to silence but never a busy tone.

I am a new Ooma user, is this the way that Ooma handles busy number or is there something I need to set up?

Thanks

Re: No busy tone when calling a busy number

Posted: Fri Nov 30, 2012 6:22 pm
by Leeway
I had that problem but a reboot of my Telo fixed it.

Just unplug the Telo base for awhile and then plug it back in again. See if that corrects it for you.

Donna

Re: No busy tone when calling a busy number

Posted: Fri Nov 30, 2012 7:09 pm
by lbmofo
This appears to be a bug with the Telo. Hub works fine and would provide the busy tone. With Telo, after the initial faux answer tone, dead slience.