Handsets show Missed Calls even when calls are received
Posted: Wed Feb 06, 2013 4:00 pm
Hi all,
Just installed my Ooma throughout my home and am finding a strange error. When all of my handsets ring -- Panasonic KX-TG9333T 1.9 GHz Digital DECT 6.0 -- I can pick up the phone, have a conversation, and hang up, but all of my phones still show that the call was "missed". The call is not, however, marked as "missed" in the My Ooma online interface -- it shows as received there.
Now this did not occur when I just had one phone plugged directly into the Ooma, but I have since disconnected my landline from the junction box on the outside of my home and distributed the dial tone to all of my phones. Since doing that, despite everything else working, all of these calls show as "missed" on my handsets. It's not a huge issue at all, but it is a little annoying.
Anyone have this issue before? Any insight into resolving it? Thanks!!!
Just installed my Ooma throughout my home and am finding a strange error. When all of my handsets ring -- Panasonic KX-TG9333T 1.9 GHz Digital DECT 6.0 -- I can pick up the phone, have a conversation, and hang up, but all of my phones still show that the call was "missed". The call is not, however, marked as "missed" in the My Ooma online interface -- it shows as received there.
Now this did not occur when I just had one phone plugged directly into the Ooma, but I have since disconnected my landline from the junction box on the outside of my home and distributed the dial tone to all of my phones. Since doing that, despite everything else working, all of these calls show as "missed" on my handsets. It's not a huge issue at all, but it is a little annoying.
Anyone have this issue before? Any insight into resolving it? Thanks!!!