Cannot reach 1-877 number
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- Posts:6
- Joined:Tue Mar 05, 2013 12:25 pm
Good news: This 1-877 number now routes correctly - thank you Ooma support.
Bad news: I just had to call Rogers Ontario support and my call fails to route to either of their 877 numbers!
Ooma, what gives? Do I need to got thru this process for every 877 number I call forever more? Is there not some way to make it look like my call is originating from 613 when you hop onto PSTN for all my calls?
Bad news: I just had to call Rogers Ontario support and my call fails to route to either of their 877 numbers!
Ooma, what gives? Do I need to got thru this process for every 877 number I call forever more? Is there not some way to make it look like my call is originating from 613 when you hop onto PSTN for all my calls?
Re: Cannot reach 1-855 number
I'm unable to reach 1-855-344-7367 (Hisense TV Canada Support). I get message "your call did not go through - please try again - 027P". Online chat CSR was no help - remote reset of Ooma didn't fix. I've no problem calling this number with my cell phone, however (Rogers Network). I've tried all the suggestions in previous posts (*99, etc.), but still no joy. This is a major PITA. However, in fairness, in the 7 mos. I've used Ooma, this is the first obstacle I've encountered. I've emailed Ooma support so will wait & see if it's something they can fix.
Re: Cannot reach 1-877 number
Is there another contact number besides the toll free number? Most have other contact numbers that aren't toll free and since calling is included call the non-toll free number.
Re: Cannot reach 1-877 number
Nope, the 1-855 number is the only one given. Probably gets forwarded to a call centre in India or the Philippines.