Strange indictations with incoming calls
Posted: Wed Jun 10, 2009 7:04 am
Hey all,
I'm a relatively new Ooma subscriber and I'm having an issue that I'm finding to be quite baffling. My setup is as so:
cable modem --> router --> ooma hub
Yes, I have it behind the router (I did quite a bit of reading on these forums before setting it up that way). I have a WRT54GL running Tomato 1.25. I'm experiencing an issue where there are times that incoming calls will just continuously ring and voice mail will never pick up. That's what it sounds like to the person making the incoming call. The receiving ends rings a few times, stops, rings again, stops, and rings one more time. If someone on the receiving end picks up the phone, the outgoing dialtone is heard.
Unfortunately, this issue only happens about half of the time. It also happens if I change my setup to put the ooma hub between the cable modem and router. I still currently have my landline (I'm waiting for my number to port over), and I do have a fax machine on the system but it's auto-answer is turned off.
Any ideas? Thanks for the help.
I'm a relatively new Ooma subscriber and I'm having an issue that I'm finding to be quite baffling. My setup is as so:
cable modem --> router --> ooma hub
Yes, I have it behind the router (I did quite a bit of reading on these forums before setting it up that way). I have a WRT54GL running Tomato 1.25. I'm experiencing an issue where there are times that incoming calls will just continuously ring and voice mail will never pick up. That's what it sounds like to the person making the incoming call. The receiving ends rings a few times, stops, rings again, stops, and rings one more time. If someone on the receiving end picks up the phone, the outgoing dialtone is heard.
Unfortunately, this issue only happens about half of the time. It also happens if I change my setup to put the ooma hub between the cable modem and router. I still currently have my landline (I'm waiting for my number to port over), and I do have a fax machine on the system but it's auto-answer is turned off.
Any ideas? Thanks for the help.