Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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ksu6500
- Posts:7
- Joined:Fri Jul 10, 2015 7:41 pm
Re: No sound from Telo base
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by ksu6500 » Fri May 05, 2017 3:38 pm
Tom B wrote:This thread is only for telo1 running 175814 which has a speaker bug. Any telo1 running a release > 175814 has the fix.
I'm having the same problem also, no sound from the speaker for voicemail monitoring, changing the volume up/down, or listening to voicemail from the telo.
How do we know which version we have?
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mrsmith71
- Posts:4
- Joined:Fri Apr 28, 2017 6:09 pm
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by mrsmith71 » Sat May 06, 2017 9:24 am
Find version by dialing *#*#001
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maryonice
- Posts:1
- Joined:Thu Aug 28, 2014 6:33 am
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by maryonice » Mon May 08, 2017 2:54 pm
I have this problem as well. It started yesterday after several years of trouble-free use. My version is 179239. Help please. Thanks.
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Carlane
- Posts:1
- Joined:Tue May 23, 2017 7:22 am
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by Carlane » Tue May 23, 2017 7:28 am
I'm having the same problem with no sound coming from my tele base. I've tried rebooting multiple times, I toggled the sound sequence and there's no change. Still no sound. The firmaware release is 179239.
Any help greatly appreciated!
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MoM2-2
- Posts:1
- Joined:Fri Jun 09, 2017 6:17 am
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by MoM2-2 » Fri Jun 09, 2017 6:50 am
I'm having the same problem. Without being able to monitor my calls, the voice mail is of use to me. I was told I have no sound is because I don't use the Premium service. Does everyone that is having this problem a Premium Member? This doesn't seem practical to me. Very frustrating not to hear who is calling without picking up the phone.
Can this be fixed??
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murphy
- Posts:7554
- Joined:Tue Jan 27, 2009 12:49 pm
- Location:Pennsylvania
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by murphy » Fri Jun 09, 2017 7:23 am
Call screening is a Premier feature.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
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TNJed
- Posts:2
- Joined:Thu Jun 22, 2017 7:44 pm
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by TNJed » Thu Jun 22, 2017 8:04 pm
I have a first gen Telo with firmware 175814 and no sound. Can someone help?
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Tom
- Ooma Moderator
- Posts:4378
- Joined:Sat Sep 05, 2009 8:07 am
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by Tom » Thu Jun 22, 2017 8:16 pm
fixed
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TNJed
- Posts:2
- Joined:Thu Jun 22, 2017 7:44 pm
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by TNJed » Thu Jun 22, 2017 8:25 pm
Tom, you are the man! Thanks.
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cjd2404
- Posts:1
- Joined:Thu Jun 29, 2017 8:11 am
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by cjd2404 » Thu Jun 29, 2017 8:12 am
I am also having this problem. Started a couple weeks ago. my telo version is 191303