No sound from Telo1 base running 175814

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
ksu6500
Posts:7
Joined:Fri Jul 10, 2015 7:41 pm
Re: No sound from Telo base

Post by ksu6500 » Fri May 05, 2017 3:38 pm

Tom B wrote:This thread is only for telo1 running 175814 which has a speaker bug. Any telo1 running a release > 175814 has the fix.
I'm having the same problem also, no sound from the speaker for voicemail monitoring, changing the volume up/down, or listening to voicemail from the telo.

How do we know which version we have?

mrsmith71
Posts:4
Joined:Fri Apr 28, 2017 6:09 pm

Re: No sound from Telo base

Post by mrsmith71 » Sat May 06, 2017 9:24 am

Find version by dialing *#*#001

maryonice
Posts:1
Joined:Thu Aug 28, 2014 6:33 am

Re: No sound from Telo base

Post by maryonice » Mon May 08, 2017 2:54 pm

I have this problem as well. It started yesterday after several years of trouble-free use. My version is 179239. Help please. Thanks.

Carlane
Posts:1
Joined:Tue May 23, 2017 7:22 am

Re: No sound from Telo base

Post by Carlane » Tue May 23, 2017 7:28 am

I'm having the same problem with no sound coming from my tele base. I've tried rebooting multiple times, I toggled the sound sequence and there's no change. Still no sound. The firmaware release is 179239.

Any help greatly appreciated!

MoM2-2
Posts:1
Joined:Fri Jun 09, 2017 6:17 am

Re: No sound from Telo base

Post by MoM2-2 » Fri Jun 09, 2017 6:50 am

I'm having the same problem. Without being able to monitor my calls, the voice mail is of use to me. I was told I have no sound is because I don't use the Premium service. Does everyone that is having this problem a Premium Member? This doesn't seem practical to me. Very frustrating not to hear who is calling without picking up the phone.

Can this be fixed??

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: No sound from Telo base

Post by murphy » Fri Jun 09, 2017 7:23 am

Call screening is a Premier feature.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

TNJed
Posts:2
Joined:Thu Jun 22, 2017 7:44 pm

Re: No sound from Telo base

Post by TNJed » Thu Jun 22, 2017 8:04 pm

I have a first gen Telo with firmware 175814 and no sound. Can someone help?

Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: No sound from Telo base

Post by Tom » Thu Jun 22, 2017 8:16 pm

fixed

TNJed
Posts:2
Joined:Thu Jun 22, 2017 7:44 pm

Re: No sound from Telo base

Post by TNJed » Thu Jun 22, 2017 8:25 pm

Tom, you are the man! Thanks.

cjd2404
Posts:1
Joined:Thu Jun 29, 2017 8:11 am

Re: No sound from Telo base

Post by cjd2404 » Thu Jun 29, 2017 8:12 am

I am also having this problem. Started a couple weeks ago. my telo version is 191303

Locked