Telo receives calls but does not make calls

murphy · Post by **murphy** » Fri Apr 07, 2017 4:53 am

Bernie G wrote:Made a couple calls yesterday. Still a long delay after dialing the last digit. But no busy signal. Will keep trying.

Are you dialing 7 digit phone numbers with 10 digit dialing enabled? If you are, after dialing the 7th digit dial a # to let the unit know that there won't be any more numbers.

Bernie G · Post by **Bernie G** » Fri Apr 07, 2017 6:45 am

Thanks, murphy. I' try that.

Actually, I have tried with and without 10 digit dialing checked, and could not notice a difference. But will try again.

What do most people use? 10 digit on or off?

Bernie G · Post by **Bernie G** » Fri Apr 07, 2017 7:25 am

I actually never dial only 7 numbers. Around here we always have to dial the area code. So 10 digit dialing is normal. I don't see any difference between having 10 digit dialing turned on or off.

The delay after dialing varies. Now I just wait. Have not had the fast busy signal for a couple days. I can live with that. But there was no delay during my first couple months, so something must have changed.

murphy · Post by **murphy** » Fri Apr 07, 2017 7:35 am

It has been a long time and may have changed but it used to be with 10 digit dialing turned off you either had to dial 7 digits or 11 digits. I have always had 10 digit dialing enabled because my area switched to 10 digit dialing about 25 years ago.

Tom · Post by **Tom** » Fri Apr 07, 2017 11:47 am

Bernie G, correct. Enabling 10-digit dialing doesn't do anything in your case.

jrs · Post by **jrs** » Tue Apr 11, 2017 3:46 pm

Starting this morning (around 8 AM) I am not able to call out through my Telo. There is no "dial tone." I have also noticed that incoming calls do ring, but when answering the call there is nothing.

Had another problem about a month ago. That got resolved, but now this problem.

Tom · Post by **Tom** » Tue Apr 11, 2017 5:28 pm

Try a power cycle. Then if still no dialtone try hooking up a different phone and check wires are firmly fitted. If then still no dialtone the phone port may have gone bad.

jrs · Post by **jrs** » Wed Apr 12, 2017 4:53 am

Yes, the reboot seemed to do the job. Should have thought of that myself

Bernie G · Post by **Bernie G** » Thu Apr 13, 2017 6:42 am

I have not had any problems lately. Still occasional delays after dialing, but no busy signals.
Thanks again, Tom.

rmf · Post by **rmf** » Sun Apr 30, 2017 10:44 am

Tom B wrote:Try a power cycle. Then if still no dialtone try hooking up a different phone and check wires are firmly fitted. If then still no dialtone the phone port may have gone bad.

TomB:

I'm still having this problem (post from previous page). After a while, no outgoing!

Rebooting fixes it "for a while", then it occurs again. I'm in New Hampshire if that helps.

-Rob

Ooma Forums

Telo receives calls but does not make calls

Re: Telo receives calls but does not make calls

Re: Telo receives calls but does not make calls

Re: Telo receives calls but does not make calls

Re: Telo receives calls but does not make calls

Re: Telo receives calls but does not make calls

Re: Telo receives calls but does not make calls

Re: Telo receives calls but does not make calls

Re: Telo receives calls but does not make calls

Re: Telo receives calls but does not make calls