Dial Tone at the End of Voice Messages

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
h123
Posts:3
Joined:Fri Aug 05, 2016 5:09 pm
Re: Dial Tone at the End of Voice Messages

Post by h123 » Sat Aug 06, 2016 4:09 pm

Thanks a lot! It's good now.

Apotheosis
Posts:12
Joined:Wed Mar 23, 2016 9:48 am

Re: Dial Tone at the End of Voice Messages

Post by Apotheosis » Mon Aug 08, 2016 11:37 am

Tom B wrote:Try again now. Your telo rebooted because new build was applied.
I just tested my answering machine, and the dial tone is still present.

Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: Dial Tone at the End of Voice Messages

Post by Tom » Mon Aug 08, 2016 1:25 pm

set to 900ms again

dapersico
Posts:7
Joined:Tue Feb 23, 2016 12:50 pm

Re: Dial Tone at the End of Voice Messages

Post by dapersico » Tue Aug 09, 2016 9:02 am

Any news on this becoming a settable feature?

Dwayne

Tom
Ooma Moderator
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Joined:Sat Sep 05, 2009 8:07 am

Re: Dial Tone at the End of Voice Messages

Post by Tom » Tue Aug 09, 2016 1:14 pm

will be in the release after next

Apotheosis
Posts:12
Joined:Wed Mar 23, 2016 9:48 am

Re: Dial Tone at the End of Voice Messages

Post by Apotheosis » Wed Aug 10, 2016 9:07 am

Tom B wrote:set to 900ms again
I just tested the answering machine again; I still hear the dial tone.

Are you able to see from your end whether my system is rebooting itself? Also, I recently changed from using the wireless adapter to using a hardwired connection (because the wireless adapter would constantly disconnect), could this change have anything to do with why I still hear the dial tone even after setting to 900ms (whereas in the past, 900ms was able to resolve this issue)?

Thanks.

Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: Dial Tone at the End of Voice Messages

Post by Tom » Wed Aug 10, 2016 11:37 am

One reboot on 8/2 for firmware upgrade. Just to try set disconnect to 1500ms.

Apotheosis
Posts:12
Joined:Wed Mar 23, 2016 9:48 am

Re: Dial Tone at the End of Voice Messages

Post by Apotheosis » Wed Aug 10, 2016 12:36 pm

1500ms seemed to do the trick. Thank you.

Bobs41185
Posts:159
Joined:Tue Apr 23, 2013 8:21 am
Location:Seal Beach, CA

Re: Dial Tone at the End of Voice Messages

Post by Bobs41185 » Thu Aug 25, 2016 1:56 pm

Tom,

It was my understanding that whenever the Ooma Telo was rebooted that we would revert to the "Voice Mail Buzz" and you would have to handle it. A few days ago my Ooma Telo was rebooted due to the 156393 version update but I still do not get the "Voice Mail Buzz" which I am very thankful for. But, why do some users have to have their disconnect changed?
Customer Since: 4/23/13
Hardware: Telo
Service: Premier 4/23/13
Spectrum Internet: 200 Mbps/10 Mbps
Setup: Motorola MB7420 Cable Modem ===> LinkSys AC1750 Router ===> Ooma Telo

Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: Dial Tone at the End of Voice Messages

Post by Tom » Fri Aug 26, 2016 12:22 pm

currently only required for those needing a disconnect time > 650 ms

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