Dial Tone at the End of Voice Messages
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- Posts:12
- Joined:Wed Mar 23, 2016 9:48 am
Tom,
Thank you for your assistance! I no longer hear the dial tone at the end of voice messages.
If possible, can you please enable this parameter to be configurable by me (would I access this configuration under My Ooma)? My Ooma is connected wirelessly to my router and sometimes my router acts up, causing me to have to reboot the telo unit in order to get telo connected again. I do not wish to have to trouble you each time this happens.
Thank you for your assistance! I no longer hear the dial tone at the end of voice messages.
If possible, can you please enable this parameter to be configurable by me (would I access this configuration under My Ooma)? My Ooma is connected wirelessly to my router and sometimes my router acts up, causing me to have to reboot the telo unit in order to get telo connected again. I do not wish to have to trouble you each time this happens.
Re: Dial Tone at the End of Voice Messages
Thank you , Tom.
Customer Since: 4/23/13
Hardware: Telo
Service: Premier 4/23/13
Spectrum Internet: 200 Mbps/10 Mbps
Setup: Motorola MB7420 Cable Modem ===> LinkSys AC1750 Router ===> Ooma Telo
Hardware: Telo
Service: Premier 4/23/13
Spectrum Internet: 200 Mbps/10 Mbps
Setup: Motorola MB7420 Cable Modem ===> LinkSys AC1750 Router ===> Ooma Telo
Re: Dial Tone at the End of Voice Messages
Apotheosis, I'll enter a bug to make it configurable. ETA unknown.
Re: Dial Tone at the End of Voice Messages
Tom B,
Is there a change you can make on my end as well to try and address this permanently? As it stands now. And I don't know what or if its even configured at now. I still hear the dial tone atm.
Is there a change you can make on my end as well to try and address this permanently? As it stands now. And I don't know what or if its even configured at now. I still hear the dial tone atm.
Re: Dial Tone at the End of Voice Messages
The disconnect param is currently not configurable on telo1. I've entered a bug for it.
Re: Dial Tone at the End of Voice Messages
Tom,
I can't begin to thank you enough for making the change which eliminated that terrible noise at the end of voice mails.
Thank you, Thank you, Thank you!
I can't begin to thank you enough for making the change which eliminated that terrible noise at the end of voice mails.
Thank you, Thank you, Thank you!
Customer Since: 4/23/13
Hardware: Telo
Service: Premier 4/23/13
Spectrum Internet: 200 Mbps/10 Mbps
Setup: Motorola MB7420 Cable Modem ===> LinkSys AC1750 Router ===> Ooma Telo
Hardware: Telo
Service: Premier 4/23/13
Spectrum Internet: 200 Mbps/10 Mbps
Setup: Motorola MB7420 Cable Modem ===> LinkSys AC1750 Router ===> Ooma Telo
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- Posts:12
- Joined:Wed Mar 23, 2016 9:48 am
Re: Dial Tone at the End of Voice Messages
Tom,
The Telo unit appears to have been rebooted; the dial tone is present at the end of voice messages again. Can you please change the disconnect time again? Also, you mentioned you entered a bug to make this parameter configurable. How will I check whether this will indeed be configurable? Where would I find the setting in My Ooma platform?
Thanks.
The Telo unit appears to have been rebooted; the dial tone is present at the end of voice messages again. Can you please change the disconnect time again? Also, you mentioned you entered a bug to make this parameter configurable. How will I check whether this will indeed be configurable? Where would I find the setting in My Ooma platform?
Thanks.
Re: Dial Tone at the End of Voice Messages
Set to 1500ms again. Likely it won't be exposed on MyOoma but one layer down, so at customer service level.
Re: Dial Tone at the End of Voice Messages
Tom,
FYI Firmware 139941 seems to have been updated to my Telo on 4/18 (I have a 24/7 ping monitor on the Telo) and the Telo appeared to be rebooted on that date but the Voice Mail "Buzz" deterrent seems still to be active which is nice.
Thank you!
FYI Firmware 139941 seems to have been updated to my Telo on 4/18 (I have a 24/7 ping monitor on the Telo) and the Telo appeared to be rebooted on that date but the Voice Mail "Buzz" deterrent seems still to be active which is nice.
Thank you!
Customer Since: 4/23/13
Hardware: Telo
Service: Premier 4/23/13
Spectrum Internet: 200 Mbps/10 Mbps
Setup: Motorola MB7420 Cable Modem ===> LinkSys AC1750 Router ===> Ooma Telo
Hardware: Telo
Service: Premier 4/23/13
Spectrum Internet: 200 Mbps/10 Mbps
Setup: Motorola MB7420 Cable Modem ===> LinkSys AC1750 Router ===> Ooma Telo
Re: Dial Tone at the End of Voice Messages
I am currently using cordless Panasonic handsets (Model No.: KX-TGA470) with Ooma. I am also encountering this 'dial tone' issue at the end of the recorded message. The forums say that there have been fixes and that users should contact Ooma support regarding "disconnect times". Can an Ooma rep please make the necessary adjustments to my Ooma Telo unit to resolve this problem?
Thanks in advance!
Thanks in advance!