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Re: Loooong delay in outbound call connect time
Posted: Mon Mar 27, 2017 12:05 pm
by Tom
Your upstream is on the edge. Went ahead and disabled QoS. Please try again and report back.
Re: Loooong delay in outbound call connect time
Posted: Fri Apr 07, 2017 7:16 pm
by Alexdc03
I have the same issue daily on at least one call a day, call I made at 11:30 this morning took nearly 20 seconds before it connected.
Re: Loooong delay in outbound call connect time
Posted: Sat Apr 08, 2017 7:50 am
by Tom
Did you hear silence during that time? Likely carrier hunting. Best to provide a recent call example to support.
Re: Loooong delay in outbound call connect time
Posted: Fri Dec 29, 2017 12:00 pm
by ob2s
So 9 pages of stuff. I get it all the time local calls or not. What is the solution ? Contact support ?
Thanks
Re: Loooong delay in outbound call connect time
Posted: Wed Feb 12, 2020 2:52 pm
by mvb
I am a new Ooma user, and I am having symptoms similar to those described here: sometimes long delays before outbound call rings, sometimes user has picked up phone but I've missed conversation, sometimes user can't hear me. There are problems with inbounds too. About 2 out of 3 calls are OK, but others are unusable.
A call to a tech said that I need to reduce my Ping rate from 30 to 5 by calling my internet provider. Provider said that's not doable, call my router manufacturer. Router people said that can't be done.
Has this been resolved?
Re: Loooong delay in outbound call connect time
Posted: Fri Feb 14, 2020 11:38 am
by avspinavs
This is ridiculous! Go to make a call and have to wait 20-30 seconds before it connects.