Incoming call rings, but can't answer

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
Posts: 7313
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Incoming call rings, but can't answer

Post by murphy » Mon Oct 28, 2019 9:53 am

Run the html5 version of this test.

You will have to download a small app that does the test.
All of the result icons should be green.

This test found a failing modem for me. It was discarding 17% of the outbound packets. That made an unintelligible mess of the outbound audio.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Posts: 2
Joined: Thu Mar 05, 2020 10:18 pm

Re: Incoming call rings, but can't answer

Post by nin7474 » Thu Mar 05, 2020 10:23 pm

I can't make Outgoing Calls but i can receive calls. BUT they can't hear me once i pick up. I had OOMA for 6 years and this has never happened.
Help appreciated

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