Incoming call rings, but can't answer
I have experienced this issue twice in the last week.
1) Caller places call to my OOMA number
2) My phone attached to the OOMA rings.
3) I answer call but do not hear anything
4) Caller continues to hear ringing
5) After 9 rings OOMA Voice mail picks up call.
1) Caller places call to my OOMA number
2) My phone attached to the OOMA rings.
3) I answer call but do not hear anything
4) Caller continues to hear ringing
5) After 9 rings OOMA Voice mail picks up call.
Re: Incoming call rings, but can't answer
[MOR,UP512,VQM0] cyclefab, please try now
[MRO,UP0] rcarontr, please try now
[MOR] leon1, support adjusting the QoS is what fixed the issue
[MOR] stetou, please try now
[MOR] oscar, please try now
[MOR] DJJG, please try now
[MRO,UP0] rcarontr, please try now
[MOR] leon1, support adjusting the QoS is what fixed the issue
[MOR] stetou, please try now
[MOR] oscar, please try now
[MOR] DJJG, please try now
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- Posts:7
- Joined:Fri Mar 03, 2017 2:34 pm
Re: Incoming call rings, but can't answer
Having the exact same issue here also
Re: Incoming call rings, but can't answer
Wernowhere, since you're online if you could I'd like to perform some tests.
After the telo is done rebooting please see if the problem has gone away.
After the telo is done rebooting please see if the problem has gone away.
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- Posts:7
- Joined:Fri Mar 03, 2017 2:34 pm
Re: Incoming call rings, but can't answer
I'll try it and let you know
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- Posts:7
- Joined:Fri Mar 03, 2017 2:34 pm
Re: Incoming call rings, but can't answer
Whatever you did seems to have improved it. I was able to call the number from both a cell phone and a different VOIP line and it went through.
Re: Incoming call rings, but can't answer
Ok, great. After the telo is done rebooting please see if the problem is still gone.
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- Posts:7
- Joined:Fri Mar 03, 2017 2:34 pm
Re: Incoming call rings, but can't answer
So it picks up but the first time I called I couldn't hear them talking. The others times it was fine but I was hearing some clicking/static on the line.
Re: Incoming call rings, but can't answer
ok, please try again now, try at least 3 calls
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- Posts:7
- Joined:Fri Mar 03, 2017 2:34 pm
Re: Incoming call rings, but can't answer
Ok... The first inbound call was ok from the outside but was terrible from the ooma side. I called twice more right after that (once with a cell and once via voip) and the call seemed good in both directions.