Page 12 of 19

Re: Incoming call rings, but can't answer

Posted: Tue Mar 21, 2017 12:10 pm
by GiorgosC
I have the same problem. It started about 2 weeks ago. What is the problem?

Re: Incoming call rings, but can't answer

Posted: Wed Mar 22, 2017 8:28 am
by Tom
syxdnyn, GiorgosC : try now, viewtopic.php?f=5&t=20769&start=60

Re: Incoming call rings, but can't answer

Posted: Wed Mar 22, 2017 9:31 am
by kooma
Same problem for me. Wife is getting upset.. Sounds like there is something that can be done?

Re: Incoming call rings, but can't answer

Posted: Wed Mar 22, 2017 10:34 am
by Tom
try now

Re: Incoming call rings, but can't answer

Posted: Wed Mar 22, 2017 10:38 am
by dfb
It started about 3-4 weeks ago. Phone rings, I answer, dead air, call goes to voicemail. Does not happen 100% of the time but enough to be aggravating. Please help

Re: Incoming call rings, but can't answer

Posted: Wed Mar 22, 2017 10:42 am
by Tom
try now

Re: Incoming call rings, but can't answer

Posted: Wed Mar 22, 2017 11:56 am
by Claptrap
I've been having the same problem for the past 2 or 3 weeks now. It is intermittent. The phone rings, I pick up and speak but the caller can't hear me at all. Then the call goes to voicemail.When I make calls there is a long delay before I hear the other line ring or the line doesn't ring at all. Other times I can make and receive calls normally. I tried rebooting a few times, but it just keeps happening. Please help.

Re: Incoming call rings, but can't answer

Posted: Wed Mar 22, 2017 12:40 pm
by Tom
try now

Re: Incoming call rings, but can't answer

Posted: Thu Mar 23, 2017 4:38 am
by ke8wo
Same intermittent issues as mentioned by others here .. last month or so.

So ... Tom B. .. please work your magic! And what is your magic .. changing things on your server end? Or do you reach out to the Telo's in some way to change some setup in the Telo?

Also ... I've heard others mention reviewing/setting 'QOS' and other things. Are any of these other things generally helpful with these issues?

Thanks

Re: Incoming call rings, but can't answer

Posted: Thu Mar 23, 2017 9:09 am
by Tom