Ooma Forums

Yesterday I had a job phone interview scheduled. Apparently the caller was calling from some type of voice conference center number (6465687788) and the call was blocked and sent to voice mail. How do I know what caused the block, Ooma's public list or nomorerobo? There are a number of services like this that legitimate callers use. Just wondering if there is a work around.

Also the thing that compounded the problem is that the email voicemail with the callers message was delayed by almost an hour before I saw it. Is that normal?

Put the number in your Ooma contact list and it will not be blocked.

It's a Zoom number. Deleted it from the nomorobo list.
A future version of MyOoma will show blocked calls in your call logs.

The notification delay will be resolved on Monday.

Tom, can you tell us when this future version is due out?

no ETA at this time

I would also like to see blocked calls listed in the MyOoma call log.

It would be great if the log showed why Ooma blocked the call:
- Anonymous call
- Personal block list
- Known spammers
- Nomorobo
- Not in my contact list, etc.

It would also be great if the log showed how Ooma blocked the call:
- Sent to voicemail
- Number disconnected message
- Not accepting blocked caller ID message
- Ring continuously

It has been 18 months since Tom told us that "a future version of MyOoma will show blocked calls in your call logs". See this post ---> viewtopic.php?p=139321#p139321

Tom: When will we see this feature?

Thanks,
Dean

Any update on when Call Log will show (confirm) blocked calls are really blocked?

I agree with previous post that suggested showing details about call blocking in call log. I'd like to see that call blocking is working as I would like it to.

I seem to have some calls slipping through call blocking. For example, the call log shows I still receive calls with a caller ID of "Angola NY" even though I set up a name block for caller names starting with "Angola".

+1

Here's my use-case: I have a relative in another country who has typically been able to call me, but they report that they're now just being sent to voicemail. I'm not sure which block filter is sending them there and because there's no logging I don't see what information I might be able to whitelist to allow their calls.

PLUS... from a marketing perspective, call blocking is only a value-added feature if you can demonstrate to your customers how much it does for them. Knowing you save your customers from X spam calls a day helps incentivize them to stay on your platform.

Having similar issues here, and call blocking is totally useless unless you tell us what numbers were blocked! This is especially true when job hunting, or expecting important calls, and so forth.

Logging blocked calls is supposed to be included in a future release (this was mentioned years ago) but still no ETA.
Has ooma changed their minds on including this feature?