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Just installed-can receive calls but cannot call out.

Posted: Fri Nov 03, 2017 5:06 pm
by Eroush
Everything seems to be working okay except I can't call out. I had it working to call my cell number about an hour ago but would not call my husband's. Now it won't call either. Not sure what to do... I'm not getting a great first impression...

Further info:
I have ooma dial tone, will dial, but silence after dialing. Silence will last about 45 seconds, then busy tone.

Like I said, I had it calling my cell for a little bit but would not call out to my husband's, now won't call out at all. Blue light is on.

Re: Just installed-can receive calls but cannot call out.

Posted: Sat Nov 04, 2017 2:03 am
by murphy
Did you enable 10 digit dialing in your myooma account? If not, you have to dial 11 digits or 7 digits for a local call (same area code).

Re: Just installed-can receive calls but cannot call out.

Posted: Mon Jan 08, 2018 7:10 pm
by 7890_MC
I wanted to add to this discussion in case anyone searches the internet for a solution.

So, I was able to receive calls, but I wasn't able to call out (after having service for a few years). Not sure how the problem developed but this was my problem/solution:

Somehow my phone settings were switched to pulse instead of dial for the tone. It sounded like an old rotary phone when we tried to make phone calls. To fix this, I needed to go into my phone's settings and change that back to dial for the button tone. Now, I am able to make phone calls successfully.

Re: Just installed-can receive calls but cannot call out.

Posted: Mon Jan 29, 2024 7:18 am
by mwagner7
Although this was posted some time ago, I found that it resolved my issue.

Now I'm puzzled about how this changed, but I'm glad it resolved my outgoing call issue.

Thanks again for your post.