Caller ID on outgoing calls

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Jim_Neely
Posts:2
Joined:Fri Dec 14, 2018 1:33 pm
Caller ID on outgoing calls

Post by Jim_Neely » Mon Dec 24, 2018 4:33 pm

When we call, the Ooma number instead of the ported number shows on the receiving phone. How do I change it to use the ported number?

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Caller ID on outgoing calls

Post by murphy » Mon Dec 24, 2018 5:17 pm

It sounds like the ported number is your secondary number. Ask Ooma to switch the numbers so the ported number is the primary number.

There is a star code you can dial before you dial a number to specify which number to use for caller ID.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Jim_Neely
Posts:2
Joined:Fri Dec 14, 2018 1:33 pm

Re: Caller ID on outgoing calls

Post by Jim_Neely » Tue Dec 25, 2018 8:16 am

Thank you.

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