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Call logs not updating
Posted: Wed Apr 10, 2019 9:58 am
by Cienega32
I check my call logs often on the Ooma website but I notice they haven't been updating. Last update was Apr2 - 3:50pm. Many calls made and received since then and no changes made to my network, system or hardware. Device has been rebooted with no change.
How do I get my call logs to be actively updating?
Re: Call logs not updating
Posted: Wed Apr 10, 2019 4:26 pm
by Cienega32
Logs seem to be active again 3 hours after first post. If a result of the post - thank you!
Re: Call logs not updating
Posted: Thu Apr 11, 2019 2:47 pm
by Cienega32
Just to follow up, I believe I found the root cause of this: system clock.
Paging thru the caller id on my RCA base unit/answering machine, I noticed the date/time reset to 01/01 12am after my last Ooma logged call. Time stamp and displayed current date/time has been accurate since the problem ended.