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International Calls to Argentina Not Going Through-Work onVZ

Posted: Mon Apr 15, 2019 5:17 pm
by MRB
My wife is having issues reaching two phone numbers in Argentina. She receives an english messages after one ring stating that the line is busy - but we know that it is not. We then called the numbers from our Verizon cell and they went through, I called tech support and they claimed that all is well on their end, so it must be Argentina, Apparently it's a problem with Ooma ,,, so what do I do? The only reason I use ooma is because of the reasonable international call costs - but if they don't work and can't provide decent tech support - should I bail?

Thanks for any suggestions,