Telo 2 calls wrong number - area code 647

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penman
Posts: 59
Joined: Fri Oct 12, 2012 10:01 am

Telo 2 calls wrong number - area code 647

Post by penman » Sun Apr 28, 2019 5:21 am

If I try to call 647-559-7xxx with my Telo 2, I get a fax machine answering. This is one of my other numbers and I do not have a fax machine on that line. If I call the said number with my cell phone, the call goes through properly. I am still on firmware 376877. BTW calls to other numbers work correctly.
I have not been on the forum for awhile, so I do not know if this is an ongoing issue. :?:
P

murphy
Posts: 7289
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Telo 2 calls wrong number - area code 647

Post by murphy » Sun Apr 28, 2019 6:30 am

Is that number on the same Telo? If so, you can't call between the numbers on the same Telo. You have to use Intercom to do that,
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

penman
Posts: 59
Joined: Fri Oct 12, 2012 10:01 am

Re: Telo 2 calls wrong number - area code 647

Post by penman » Mon Apr 29, 2019 1:04 pm

That number is registered with voip.ms It's a port from OOMA

penman
Posts: 59
Joined: Fri Oct 12, 2012 10:01 am

Re: Telo 2 calls wrong number - area code 647

Post by penman » Tue Apr 30, 2019 7:37 am

I just noticed that I was updated to 414894 firmware. I tried the call again but the problem persists.

murphy
Posts: 7289
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Telo 2 calls wrong number - area code 647

Post by murphy » Tue Apr 30, 2019 8:13 am

This number was originally on your Telo? Did you port it in or select it from Ooma's pool of numbers?
It sounds like Ooma still has the number in its forwarding tables or may, heaven forbid, have assigned it to someone else instead of completely releasing it when it was ported out. That has happened in the past.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

penman
Posts: 59
Joined: Fri Oct 12, 2012 10:01 am

Re: Telo 2 calls wrong number - area code 647

Post by penman » Wed May 01, 2019 5:33 am

The number was originally on my Telo. From there it was ported out (successfully ?) to VoIP.ms
I think you are right. OOMA did not delete it from their own database so depending on where the call originates, it may terminate at my residence or somewhere else.

@DevEng / @Tom .... HELP :!:

penman
Posts: 59
Joined: Fri Oct 12, 2012 10:01 am

Re: Telo 2 calls wrong number - area code 647

Post by penman » Tue Jun 25, 2019 9:25 am

I see I am spinning my wheels here. Time to discontinue OOMA service. :arrow:
CIAO
P

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