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Telo 2 calls wrong number - area code 647
Posted: Sun Apr 28, 2019 5:21 am
by penman
If I try to call 647-559-7xxx with my Telo 2, I get a fax machine answering. This is one of my other numbers and I do not have a fax machine on that line. If I call the said number with my cell phone, the call goes through properly. I am still on firmware 376877. BTW calls to other numbers work correctly.
I have not been on the forum for awhile, so I do not know if this is an ongoing issue.
P
Re: Telo 2 calls wrong number - area code 647
Posted: Sun Apr 28, 2019 6:30 am
by murphy
Is that number on the same Telo? If so, you can't call between the numbers on the same Telo. You have to use Intercom to do that,
Re: Telo 2 calls wrong number - area code 647
Posted: Mon Apr 29, 2019 1:04 pm
by penman
That number is registered with voip.ms It's a port from OOMA
Re: Telo 2 calls wrong number - area code 647
Posted: Tue Apr 30, 2019 7:37 am
by penman
I just noticed that I was updated to 414894 firmware. I tried the call again but the problem persists.
Re: Telo 2 calls wrong number - area code 647
Posted: Tue Apr 30, 2019 8:13 am
by murphy
This number was originally on your Telo? Did you port it in or select it from Ooma's pool of numbers?
It sounds like Ooma still has the number in its forwarding tables or may, heaven forbid, have assigned it to someone else instead of completely releasing it when it was ported out. That has happened in the past.
Re: Telo 2 calls wrong number - area code 647
Posted: Wed May 01, 2019 5:33 am
by penman
The number was originally on my Telo. From there it was ported out (successfully ?) to VoIP.ms
I think you are right. OOMA did not delete it from their own database so depending on where the call originates, it may terminate at my residence or somewhere else.
@DevEng / @Tom .... HELP
Re: Telo 2 calls wrong number - area code 647
Posted: Tue Jun 25, 2019 9:25 am
by penman
I see I am spinning my wheels here. Time to discontinue OOMA service.
CIAO
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