Calling and receiving issues

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
Post Reply
usa1
Posts: 2
Joined: Thu Jul 12, 2012 2:18 pm

Calling and receiving issues

Post by usa1 » Sat Jun 22, 2019 10:23 am

I am unable to complete calls on my ooma telo2, while I do get a dialtone and am able to dial a number after doing so the phone presents dead air. I've gone to my ooma website where I see the calls I've made show up as having gone through. Incoming calls ring normally but when I answer again all I hear is dead air!

epetru
Posts: 32
Joined: Mon Aug 10, 2009 9:48 pm

Re: Calling and receiving issues

Post by epetru » Sat Jul 13, 2019 7:34 am

Try adding the Ooma to the router DMZ and select the option to bypass the SIP/ALG if available on the router.

Post Reply