Play light blinking, everything else dead

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seamus42
Posts: 3
Joined: Tue Jul 09, 2019 7:03 am

Play light blinking, everything else dead

Post by seamus42 » Tue Jul 09, 2019 7:06 am

Can't get my father's Telo revived. Had my own for years, but never seen this before. The play light flashes about once per second, and nothing else lights up. Phone line is dead. I've tried everything I know to try -- hit reset on back, unplugged/replugged power and everything else. As soon as power is plugged back in, the play light returns to its flashing.

All suggestions appreciated! Looks like it's a new Telo for him otherwise.

murphy
Posts: 7413
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Play light blinking, everything else dead

Post by murphy » Tue Jul 09, 2019 7:33 am

Do you have a voltmeter? The power adapter may be failing and not providing 5 volts.

Is it connected to the building wiring? If so, disconnect and connect a phone directly to the Telo.

Can you connect a computer to the Home port and access the built in web server?
If the computer has wireless it must be disabled.

http://172.27.35.1
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

seamus42
Posts: 3
Joined: Tue Jul 09, 2019 7:03 am

Re: Play light blinking, everything else dead

Post by seamus42 » Tue Jul 09, 2019 7:37 am

Thanks! I do have a voltmeter, and I'll try your suggestions asap.

seamus42
Posts: 3
Joined: Tue Jul 09, 2019 7:03 am

Re: Play light blinking, everything else dead

Post by seamus42 » Wed Jul 10, 2019 5:52 am

I came to my Dad's house this morning to find the main light glowing a steady purple. Phone line still dead. I swapped out for a known good power adapter, and now no lights light up at all. The unit appears to be completely dead. Can't get to the built-in server or get any lights to Glow. Unless I am missing something, I think I have a dead Telo!

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