Internet Outage and Ooma

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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bigdog
Posts:116
Joined:Thu Oct 03, 2013 7:36 am
Internet Outage and Ooma

Post by bigdog » Wed Apr 29, 2020 11:13 am

After Cox being down for about a day I am curious as to what happens with incoming calls during when the internet is down. Obviously I know they don't go through to the home phone but do they go to voice mail and can be retrieved later or ??

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Internet Outage and Ooma

Post by murphy » Wed Apr 29, 2020 12:29 pm

If you didn't configure your account to forward them to your cell phone they go to voicemail. Many people won't speak to voicemail so there may be no record of the call.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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