in home business 800#
Posted: Mon Nov 10, 2008 11:14 am
I have in home business with 3 lines (1 personal, 1 fax/phone, 1 line with 2 800#) I currently have two phone systems, one cordless with 2 lines and the other not cordless 4 line. when a customer calls one of the 800# it is ans with a recording, the customer has 4 choices for extension of person they would like to speak with ext.#201-202-203 or 204. with your system how would the customer get to those ext.#'s? also, if person is not at that extension, current system then forwards the call to their cell or other outside phone number, how can we do that with ooma?
Second : my ooma is hooked up and working fine. but I had to call 3x's for assistance with installation. the first two times 15 min on hold, second time 8 min on hold, third time a charm. You need help on your desk to take care of tech questions with our waiting so long. I hung up both times.
Third: How do I get different voice mail for each number?
fourth: Do I call my local phone company and tell them to stop billing me monthly for the numbers I am using with ooma?
thanks appreciate your response.
Second : my ooma is hooked up and working fine. but I had to call 3x's for assistance with installation. the first two times 15 min on hold, second time 8 min on hold, third time a charm. You need help on your desk to take care of tech questions with our waiting so long. I hung up both times.
Third: How do I get different voice mail for each number?
fourth: Do I call my local phone company and tell them to stop billing me monthly for the numbers I am using with ooma?
thanks appreciate your response.