No Voicemail in Safari 14.0

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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srblunk
Posts:17
Joined:Tue Feb 05, 2013 3:44 pm
No Voicemail in Safari 14.0

Post by srblunk » Fri Sep 18, 2020 7:07 pm

Since upgrading to Safari 14.0 on mcOS 10.15.6 I can't retrieve my voicemail from the myooma website. There's no sound or progress bar. It still works from Firefox. Has anyone else seen this and know how to fix it to regain ooma voicemail support in Safari?

srb

srblunk
Posts:17
Joined:Tue Feb 05, 2013 3:44 pm

Re: No Voicemail in Safari 14.0

Post by srblunk » Tue Sep 22, 2020 5:52 am

According to my chat with ooma support this morning, Flash is required to retrieve voicemail in a browser. The person on the other end of the chat didn't seem to know that Flash is no longer supported in Apple's current browser.

srb

srblunk
Posts:17
Joined:Tue Feb 05, 2013 3:44 pm

Re: No Voicemail in Safari 14.0

Post by srblunk » Thu Sep 24, 2020 6:11 am

But according to another ooma support person and my own research (I can still retrieve voicemail with Firefox after uninstalling Flash from my system) Flash is not the issue.

srb

jbaugh
Posts:20
Joined:Fri Apr 15, 2011 3:47 pm

Re: No Voicemail in Safari 14.0

Post by jbaugh » Mon Sep 28, 2020 6:35 pm

I have the same problem. I also can't retrieve voicemail on my iPhone by using Safari browser or Chrome browser. I haven't tried other browsers.

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