Joining two HD3 phones on the same line

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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cwradio
Posts:46
Joined:Thu Feb 23, 2012 5:47 pm
Location:Michigan
Joining two HD3 phones on the same line

Post by cwradio » Mon Dec 14, 2020 11:12 am

I make a call or receive a call on my Ooma HD3 handset and have my wife join in the call with the other Ooma HD3 handset. Clicking the green phone tab > left soft key “Join” > left soft key “Line 1” does not result in joining the call. Her HD3 screen shows we are joined but no audio or talk.
Any advice? Thanks Paul

cwradio
Posts:46
Joined:Thu Feb 23, 2012 5:47 pm
Location:Michigan

Re: Joining two HD3 phones on the same line

Post by cwradio » Mon Dec 21, 2020 8:23 am

I found powering the Telo off / on will resolve the problem. Paul

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