Cannot answer incoming calls.

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
Chiefslady
Posts:1
Joined:Mon Jan 11, 2021 10:26 am
Cannot answer incoming calls.

Post by Chiefslady » Mon Jan 11, 2021 11:39 am

I had Ooma for approximately 3 months when the unit stopped sending or receiving calls. I could answer on my cell phone. After no response from Ooma I ordered a new Ooma air from Best Buy. I can make calls with new unit but still cannot answer incoming calls except with my cell phone. Called Ooma and they were no help. Wanted me to hook my computer to the device. I had no way to do that without ordering a specific cable.

I see this seems to be a problem with Ooma. Any advice?

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