Phone rings once, then static for caller (no voicemail); Outbound is ok

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
andyinatl
Posts:20
Joined:Tue Apr 07, 2015 11:54 am
Re: Phone rings once, then static for caller (no voicemail); Outbound is ok

Post by andyinatl » Fri Apr 16, 2021 2:48 pm

I didn't see a helper to download, so I couldn't get the results you were expecting. I do know that the modem is still relatively new (purchased last year) and that I have ample internet speed.
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andyinatl
Posts:20
Joined:Tue Apr 07, 2015 11:54 am

Re: Phone rings once, then static for caller (no voicemail); Outbound is ok

Post by andyinatl » Sat Apr 17, 2021 3:12 pm

Should I assume the lack of further reply to mean that no one has any other suggestions? That, for lack of any other option, go buy another Ooma Telo?

I love my Telo service, but this will be my 3rd unit in 6 years - not a particularly good track record on their hardware in my opinion.

Robek
Posts:11
Joined:Thu Sep 26, 2019 6:56 pm

Re: Phone rings once, then static for caller (no voicemail); Outbound is ok

Post by Robek » Tue Apr 20, 2021 3:35 pm

murphy wrote:Is there any chance that the unit is still in warranty?
Also, have you tried contacting customer support? If so, then what did they suggest?

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