This is an odd one regarding phone ringing and going to voicemail

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sioomauser
Posts:5
Joined:Mon Dec 22, 2008 4:52 pm
This is an odd one regarding phone ringing and going to voicemail

Post by sioomauser » Mon May 24, 2021 2:06 pm

So I'm not even sure what model I have, but it's basic service and I purchased Ooma in 2008. I've never had one issue until now. Lately, and this is only from some callers, not all, my phone will ring, I'll pick it up usually on the second ring and I hear a dial tone. However the caller was sent to voicemail.

I have the ringer set until 7 rings until it picks up. My download speed is 450 mbps and upload is 25 mbps. Any possible reason for this or solutions to just getting this back to normal? I've rebooted my modem, router and the ooma hub itself and still have this issue. Thanks for any help, I'm stumped.

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