Huge delay when calling my cell phone
Posted: Sat Jun 19, 2021 4:31 pm
When I call my cell phone, there is a 20-25 second delay (sometimes even a little longer) before the ringing begins. I can call other numbers from my Ooma line without problem, and I can call my cell phone from my landline without problem.
I called Ooma support, and the rep told me that she "changed some [unspecified] settings in my Ooma" and that I should unplug it for two minutes and plug it back in. However, doing so produced no change.
Does anyone have any suggestions, either for what I can do, or for what I should ask the rep to do when I call them back?
If I can't get this fixed, Ooma will not be able to replace my landline.
Thanks!
I called Ooma support, and the rep told me that she "changed some [unspecified] settings in my Ooma" and that I should unplug it for two minutes and plug it back in. However, doing so produced no change.
Does anyone have any suggestions, either for what I can do, or for what I should ask the rep to do when I call them back?
If I can't get this fixed, Ooma will not be able to replace my landline.
Thanks!