I have the original telo. As of 12/2021 cordless phones won't ring!!

judygo · Post by **judygo** » Fri Dec 24, 2021 1:29 pm

Everything goes to voicemail. I have panasonic phones. They have always rang using ooma. Now no ring - goes right to voicemail. I added the Netgear Orbi system and Netgear modem in November, but this is recent.

The link for setup is dead. I don't have "advanced" on my dashboard. I unplugged, all the known ways to reset.

Can OOma send a firmware download to my phone?

All help is appreciated.

judygo · Post by **judygo** » Fri Dec 24, 2021 2:42 pm

Called OOma - did the 15 minute complete unplug from rounter, power etc. STILL NOT WORKING.

judygo · Post by **judygo** » Tue Dec 28, 2021 12:09 pm

PROBLEM SOLVED!!!

On the front of my OOMA base, there is a envelope. Talking to tech
support they said that my do not disturb was on.

I guess on my older OOMA that is where the do not disturb is. The tech
lady told me to press it for 2 seconds to turn it off. I pressed the red
envelope for 2 seconds turned it blue and my phones were ringing again!!

No unplugging, resetting... in life, it's all who you talk to.

murphy · Post by **murphy** » Tue Dec 28, 2021 2:05 pm

If do not disturb was on you should also have had a stutter dial tone.

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I have the original telo. As of 12/2021 cordless phones won't ring!!

Re: I have the original telo. As of 12/2021 cordless phones won't ring!!

Re: I have the original telo. As of 12/2021 cordless phones won't ring!!

Re: I have the original telo. As of 12/2021 cordless phones won't ring!!