I have the original telo. As of 12/2021 cordless phones won't ring!!
Everything goes to voicemail. I have panasonic phones. They have always rang using ooma. Now no ring - goes right to voicemail. I added the Netgear Orbi system and Netgear modem in November, but this is recent.
The link for setup is dead. I don't have "advanced" on my dashboard. I unplugged, all the known ways to reset.
Can OOma send a firmware download to my phone?
All help is appreciated.
The link for setup is dead. I don't have "advanced" on my dashboard. I unplugged, all the known ways to reset.
Can OOma send a firmware download to my phone?
All help is appreciated.
Re: I have the original telo. As of 12/2021 cordless phones won't ring!!
Called OOma - did the 15 minute complete unplug from rounter, power etc. STILL NOT WORKING.
Re: I have the original telo. As of 12/2021 cordless phones won't ring!!
PROBLEM SOLVED!!!
On the front of my OOMA base, there is a envelope. Talking to tech
support they said that my do not disturb was on.
I guess on my older OOMA that is where the do not disturb is. The tech
lady told me to press it for 2 seconds to turn it off. I pressed the red
envelope for 2 seconds turned it blue and my phones were ringing again!!
No unplugging, resetting... in life, it's all who you talk to.
On the front of my OOMA base, there is a envelope. Talking to tech
support they said that my do not disturb was on.
I guess on my older OOMA that is where the do not disturb is. The tech
lady told me to press it for 2 seconds to turn it off. I pressed the red
envelope for 2 seconds turned it blue and my phones were ringing again!!
No unplugging, resetting... in life, it's all who you talk to.
Re: I have the original telo. As of 12/2021 cordless phones won't ring!!
If do not disturb was on you should also have had a stutter dial tone.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx